Return policy

At Émeri, we work with made-to-order production processes, which allow us to offer exclusive pieces crafted with the highest attention to detail. For this reason, we do not accept returns or refunds for correctly processed orders, including cases related to size selection, personal preferences, or any other reason unrelated to product quality.

Returns will only be accepted in exceptional cases where a manufacturing defect or printing error attributable to our team or suppliers is identified. In such cases, we will gladly replace the affected product. If the product’s pattern simply does not look right, please help us improve by contacting emeri.style@gmail.com, and we will work with you to resolve the issue and enhance future orders.

We recommend carefully reviewing the size guides and product specifications before placing your order to ensure that the item you choose fully meets your expectations.

At Émeri, we deeply value our customers’ trust, which is why it is essential to read and understand this information before completing your purchase. This helps us guarantee a clear and honest shopping experience that reflects the philosophy of our brand.